Assists in development, implementation, and documentation of new or modified processes and controls. Is responsible for attending meetings and extracting information from multiple sources to assess business impacts. Analyzes data using a variety of techniques. Interacts with individuals at various levels throughout HMH. Must establish effective working relationships with stakeholders, and understand key business and operational drivers. Sets up analytical models to support operational process design and improvement decision making.
Uses proven methodologies to drive improvements in operational efficiency by simplifying complex business processes, removing defects and inefficiencies from business processes and driving improvement initiatives to re-engineer processes where necessary, quantifying the benefits and ensuring measurability of results. Develops and executes a plan to automate repeatable reports and push information to key stakeholders, optimizing current processes and technology to ensure appropriate access to high-quality data. May assist in the development of policies, processes, or standards.
Hands-on experience in workflow analysis and software specification development. Preferably with education software. Excellent written and spoken communication skills. Entrepreneurial drive and demonstrated ability to excel in a fast-paced, Agile-oriented environment. Proven skill in analyzing workflows/requirements and creating use cases, diagrams and specifications. Very strong attention to detail, focus and organization.
Bachelor's degree with a minimum of 4 years of relevant work experience as a Business Analyst