Project Planning and Budgeting: Attending meetings with various groups to clarify the quality assurance requirements for individual projects. Reviewing the preliminary budget against the project’s scope and alerting the Program Manager of any discrepancy. Understanding the scope of each project in order to know if the project veers from the budgeted and scheduled plan. Help prepare budget documents for unplanned products that are requested by internal stakeholders. Work with Supplier Management to identify, contact, and qualify external vendors and freelancers and to determine their availability and suitability for a given project. Help establish pricing guidelines and understands the costs before delivering them with comments to the Contracts group for processing. If appropriate, coordinate a launch with vendors and in-house staff and prepare the agenda and other start-up information for the launch. Process Planning and Scheduling: Participate in group discussions with other groups to define the content quality process for each assigned project. Make sure all involved parties are represented appropriately. Anticipate how one project’s schedule impacts another and to inform the Program Manager of potential schedule conflicts and problems. Represent own department at meetings as directed by the Program Manager. Project Production and Status: Communicate batching information, track progress of assignments against the detailed schedule, and make sure vendors are adhering to the outlined process. Update the project schedules to reflect progress, including “projected” dates as necessary, and make sure the schedules are available to all who need them. If required, identify daily or weekly priorities for team members based on knowledge of the milestone schedule. Attend or lead weekly status meetings on assigned projects. Prepare for the meetings by gathering status information from vendors and internal staff prior to the meeting so that the focus of the status meeting is on addressing and resolving delays or other difficulties. Summarize project status and convey any concerns about process or delivery delays to the Program Manager and recommend actions necessary in order to meet delivery dates. Maintain and update a list of outstanding decisions and unresolved issues, to attend higher-level meetings where these topics are addressed, and to take and distribute minutes of these meetings including a list of decisions and/or action items. Alert the Program Manager and Contracts group to any change in project scope that has potential budget or schedule implications and coordinate the Change Order Request process with vendors as needed. Communicate status information to the Program Manager. Communication: Communicate regularly with vendors and members of HMH departments. Verbal and written communication must be professional, clear, direct, and accurate. Vendor communications will begin with the bid process and continue through completion of the assignment. Internal communication includes regular interactions with the project team, the Program Manager, the contracts group, Supplier Management, and other internal departments, as needed. Attend meetings at which confidential information may be shared, and he or she must be discreet. Know enough about projects that are being managed by others within department to know when and which departments and individuals need to be alerted to delays, changes in specs/process/scope, or changes to the publishing plan that might impact another person’s project. Help with establishing project eRoom organization and make sure vendors and internal staff are able to navigate the eRoom and find current information easily. Other Responsibilities: Perform a content quality service when necessary to meet schedule requirements. Train and guide in-house staff and freelancers/vendors in HMH content quality standards; create and distribute guidelines, including core source lists; advises Editorial of global content quality issues; archives content files and source lists; attends vendor presentations; understands suppliers’ equipment, methods, capabilities, and limitations; reviews invoices to be sure they reflect the assignment;
Exemplary critical thinking skills; unwavering attention to detail; ability to adhere rigorously to quality-related standards. Strong communication and leadership skills; ability to leverage technology and people to solve problems creatively. High level of organization; ability to manage several projects simultaneously and to prioritize; awareness of when to respectfully request guidance and assistance from different levels of divisional management. Proficiency in Word, Excel, Project, Acrobat, and other office automation and publishing software.
Bachelor's degree plus a minimum of three years of similar project management experience. PMP Certification and experience in a similar/related industry desirable. Experience with Lean Six Sigma principles a plus.