Job Details

 

 Job Summary

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  • Job Title: Desktop Technician I
  • Job Code: SA-FA-DTTCMI
  • Job Location: Byron Center, MI 49316
  • Job Date: 11/24/2021
  • Duration: 12 Months
  • First Shift: 08:00 am - 05:00 pm
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 Contact Details

Name: RCI TL
Email: staffing@sourceabled.com
Phone: 908-906-8527

 Job Description

SourceAbled is seeking candidates for a Desktop Technician role

Candidates with Autism are encouraged to apply for this Autism And Work program job.


Local candidates who can work at designated Caledonia, Michigan will only be considered for this role. 

JOB SUMMARY
  • Build, configure, and ship laptops and desktops for internal customers.
  • Host/Participate in meetings and engage various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and general desktop or laptop configuration.
  • Work directly with business customers to plan, support, and provide event assistance.
JOB RESPONSIBILITIES
  • Work includes building and configuring Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, all Office products, and various stand-alone applications, such as SAP, Quick 32, Altiris, and many others.
  • This will involve working in a group environment to identify, troubleshoot, and resolve customer issues.
  • Build, configure, and ship laptops and desktops to Farmer's internal customers utilizing Symantec imaging and patching products.
  • End-User configurations will also be required; Host/Participate in meetings and engage various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and available desktop or laptop configuration.
  • Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems (Windows 10).
  • Participates in resolving Service Desk problem tickets and coordinating warranty work with vendors on all supported systems; maintains networking technology and protocols knowledge.
JOB REQUIREMENTS
  • 5 + years in Deskside support, building and configuring Windows units for internal customers.
  • A+ and hardware troubleshooting skills are preferred.

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